Communication

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How do you go from THIS 

to THIS?

                                                                                              Understand principles .
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There are Principles of Communication that allow us to speak and listen  with honesty, integrity, and confidence.  

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Principles of communication allow us to: 

• Know what we feel, without confusing it with what we think.
• Understand what we value, and why that value is driving our feelings and responses.
• Determine what we need in a situation. Know how to invite others to meet that need.  
• Know how to make sure both of you are "on the same page" and truly talking about the same thing, seeking the same goal. ​
• Avoid words that will dis-connect us from the “heart of the matter”.
• Be fully present in the situation without being overwhelmed, or worrying.
  
  ​​Principles help us speak and act with clarity and honesty. Others can trust that we are able to connect with empathy and concern, and that increases mutual understanding.

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