• There are four important things we must do to communicate with integrity.  These are: (1) understand feelings (2) understand true needs (3) know what words invite connection, and what words will cause dis-connection, and (4) know how to distinguish between moralistic and value judgment.

 

• When we communicate this way, the energy of the situation changes.  Communication can proceed without fear, distrust, and manipulation tactics.  As a result, our relationships dramatically improve.