Too often we find ourselves communicating with other people without having taken the time to think about what is really going on, what our goals are, or what we want to gain as a result of the things we are saying.
Understanding principles of communication allows us to understand the situation clearly and avoid words that invite dis-connection. Principles also show us what to do to invite connection and understanding in any situation, increasing peace and harmony.
Do you how to handle difficult communication situations? Are you acting with confidence, based on principles, or are you reacting? Do you know the answers to these questions?
Do you know the difference between an observation and evaluation?
Read (blog posts) to see how principles apply to common situations.